Secure Shopping
Placing orders with Straddle is safe and private. When ordering online, your financial information is never shared with us and we guarantee that you are 100% protected against unauthorized payments made to your credit card because of shopping at our store.
Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. Should a fraudulent charge be applied to your card through no fault of your own while shopping at our store, and your bank holds you responsible for the $50.00, we will cover the entire liability up to the full $50.00. In the event of any unauthorized use of your credit card, please notify your credit card provider.
When ordering online, only Google Checkout or PayPal have access to your credit-card information. The Google or PayPal networks protect your credit card, order and personal information. Both Google and PayPal apply high technical standards to make the processing of your personal data secure and to protect your information from unauthorized access, disclosure, alteration, or destruction. All information that you provide during the shopping process is encrypted for your protection and held completely confidential. Both Google and PayPal use Secured Socket Layer (SSL) security protocol for secure data transmission over the Internet. SSL encrypts your credit card and personal information so the information cannot be read as it travels to Google or PayPal.
On our computers, Norton 360 protects and backs up your personal information, such as name, e-mail address, telephone number and street address. We have strict physical and logical access control to our computers. The Yahoo network protects our web site against malware.
If you are uncomfortable ordering online, you may order by phone or mail. Be assured that your personal information is always safe and secure. Please see our How To Order section.
For more information on the safety of ordering online at Straddle, please review our separate Privacy Policy section. If you have questions about our security policies please e-mail us at CustomerService@StraddleTheGame.com or call us at 1-617-398-3039, Monday through Friday, 9 am to 5 pm EST.
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© 2012 Straddle. All Rights Reserved.