The Touch the Stars and Constellations Astronomy Game Home Page


Shipping


We ship to all 50 states, the District of Columbia, Puerto Rico, the US Virgin Islands, the US Territories and APO/FPO/DPO destinations as well as internationally.

If you are a US customer, your Straddle game ships to you via USPS Media Mail. Most orders usually ship next business day and delivery time is normally 2-9 days. For our customers in Alaska, Hawaii, Puerto Rico, the US Virgin Islands and the US Territories, please allow 2-3 weeks for delivery.

If you are an international customer, your Straddle game ships to you via USPS first-class. International orders shipped outside the United States normally require 4-10 days for delivery. However, customs sometimes causes additional delay.

We will send you a confirmation e-mail shortly after you place your order and an e-mail when the Straddle game has shipped. We will charge your account only after the game has shipped. We will notify you via e-mail or phone if there is a problem with your order.

Please check the delivery status through your Google Checkout or PayPal account. This is the easiest and fastest way to get current information. We will also send a USPS tracking number in the shipment confirmation e-mail. You can find the exact status of your shipment by visiting USPS Track & Confirm.

Shipping is $4.50 in the USA, $10.99 in Canada, and $19.99 in Europe. Sales tax is charged for Rhode Island residents only.

Occasionally packages are returned to us as undeliverable. When the USPS returns an undeliverable package, we will refund the price of the game along with any applicable sales tax less the actual shipping/handling charge. We are unable to re-ship orders that are returned as undeliverable. If you would still like to purchase a game, please place a new order to a deliverable address.

If you have questions about shipping or the status of your order, please contact Customer Service by e-mail at CustomerService@StraddleTheGame.com or call us at 1-617-398-3039 Monday through Friday, 9 am to 5 pm EST.

Customer

Ordering

Straddle

Service

How To Order

About Us

Contact Us

Payment Options

Secure Shopping

Shipping

Gift Wrap

Privacy Policy

Order Status

International Orders

Terms of Use

Returns

Satisfaction Guaranteed

Home


© 2012 Straddle. All Rights Reserved.